Which?

Which?Ranked No.3 – 2024/2025

Which? is the UK’s consumer champion and has earned third place in the Inclusive Top 50 UK Employers Report for 2024/25 for its robust commitment to equity, diversity and inclusion across its workforce. This report outlines the key practices and achievements that position Which? as a top employer for inclusivity and representation.

Leadership Commitment to EDI

  • Anabel Hoult, CEO of Which?, demonstrates a strong personal commitment to EDI. She holds regular, informal breakfast meetings with employees to gain insight into their experiences and concerns, which influences her work in fostering inclusivity. Her weekly blog celebrates diversity and inclusion milestones and she advocates for EDI through various social events and Spotlight Events which provide a platform for employees to share impactful work.
  • Each year, Directors receive a divisional EDI data pack to guide their focus on areas needing attention. Executive Sponsors from the leadership team support employee networks, providing mentorship and visible endorsement of network activities, while the EDI Forum, led by the People Director and EDI Lead, gathers team representatives to amplify the EDI agenda across Which?​.

Creating an Inclusive Workplace

  • Which? uses a multi-channel approach to inform employees about Dignity & Respect policies. Its intranet, Let’s Talk events and onboarding sessions combine to keeps employees informed about reporting discrimination whilst also offering support options, including videos and guides for accessibility during challenging times​.
  • As a Disability Confident Leader since 2023, Which? partners with the Business Disability Forum for advice on accessibility and adjustments. Additionally, the organisation has conducted an accessibility audit on all office buildings to ensure they can provide physical spaces to meet diverse needs​.
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